Return Policy
Returns are to be made within 3days of delivery for Lagos based customers and 7days for customers outside Lagos, subject to the conditions below.
If you want to return a product you have purchased from 9jathriftmart for any reason permitted under this Refund Policy, you must in all instances first notify 9jathriftmart thereof to inform us of the reason for your return by contacting us via our e-mail: customercare@9jathriftmart.com You must ensure that the Product to be returned is packed so as to comply with the following:
the Product is properly protected; save where being returned due to being Defective,
the Product is still in its original packaging, together with all accessories, instructions and documentation (if any), and in perfect condition for the purposes of resale (ie the product must not be damaged, scratched, soiled, and in the case of electronic hardware, the adhesive screen covers must not have been removed)
IMPORTANT: 9jathriftmart is not able to accept the return of any products that are sold on the second hand market/yard sales or products which are exchanged or traded for another product as these products are priced based on their current condition. Nonetheless, we assure you that all our products will be in the best possible condition.
Please treat products and packaging with reasonable care while in your possession. Nothing herein detracts from any right 9jathriftmart may have to hold you liable for any damage you cause to a product (including its packaging) while in your possession.